Privacy Policy
Privacy Policy
Last updated: January 1, 2026
LeTech Canada operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with access to our offerings. The Services are powered by Shopify, which enables us to provide the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot be reasonably linked to an individual.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, phone number, and email address
- Financial information, including payment card information, transaction details, payment confirmation, and other payment-related data
- Account information, including usernames, passwords, security questions, preferences, and settings
- Transaction information, including items viewed, added to cart, purchased, returned, exchanged, or canceled
- Communications, including information you provide when contacting customer support
- Device information, including IP address, browser type, device identifiers, and network connection data
- Usage information, including how and when you interact with or navigate the Services
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, enroll in training, contact us, or otherwise provide personal information
- Automatically through the Services, including through cookies and similar technologies
- From service providers, including when they collect or process personal information on our behalf
- From partners or other third parties, where permitted by law
How We Use Your Personal Information
Depending on how you interact with the Services, we may use personal information for the following purposes:
Providing, Tailoring, and Improving the Services
To provide the Services, process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, remember preferences, and improve functionality and user experience.
Marketing and Advertising
To send promotional communications and display advertising related to products or services, where permitted by law. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To authenticate accounts, process payments securely, detect and prevent fraud or misuse, and protect the Services. You are responsible for maintaining the confidentiality of your account credentials.
Communicating with You
To provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal and Compliance Purposes
To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and operations.
How We Disclose Personal Information
We may disclose personal information in limited circumstances, including:
- With Shopify and service providers that perform services on our behalf, such as payment processing, analytics, fulfillment, IT services, and customer support
- With business and marketing partners for marketing and advertising purposes, subject to applicable law
- When you direct or consent to disclosure
- With affiliates or within our corporate group, where applicable
- In connection with business transactions, such as mergers or restructuring
- To comply with legal obligations or protect rights, safety, and security
We do not sell personal information.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve its platform. Information submitted to the Services may be processed by Shopify and third parties located in countries outside of your place of residence.
Shopify may use personal information collected from interactions with our store and other merchants to provide enhanced features. In such cases, Shopify is responsible for processing that information.
To learn more, visit https://privacy.shopify.com.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms not operated or controlled by us. We are not responsible for the privacy practices, security, or content of those third-party sites.
Children’s Data
The Services are not intended for use by children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Security and Retention of Your Information
No security measures are perfect or impenetrable. Information transmitted to us may not be secure while in transit.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access or know
- Right to delete
- Right to correct
- Right to data portability
- Right to manage communication preferences
We do not discriminate against individuals for exercising privacy rights.
You may also learn more about rights related to data processed by Shopify at https://privacy.shopify.com.
Complaints
If you have concerns about how your personal information is processed, you may contact us. Depending on your jurisdiction, you may also lodge a complaint with a data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Appropriate safeguards are used where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
LeTech Canada
Operated by 9511-1837 Québec Inc.
Email: service@letechcanada.ca
Phone: 438-878-8300
Address: 2-4804 Chemin de la Côte-des-Neiges, Montréal, QC, H3J 1G2